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To accept orders from customers and handle payments. They might also concentrate on cooking and rushing meal deliveries. Crew members clean up after themselves between customers by sanitising the kitchen and clearing the tables.

Restaurant managers, operation consultants, as well as external and internal clients, are important clients.

Principal Responsibilities – 1:

Principal accountabilities, in addition to adhering to McDonald’s policies and procedures, include but are not limited to:

  • Adhere to and reinforce the fundamental human rights (e.g. uniforms, punctuality).
  • Cooperate well with management and other employees.
  • A positive outlook and dedication to client satisfaction.
  • Enter orders into a point-of-sale system and receive payments through a cash register or credit card reader while precisely and rapidly computing change as needed.
  • Greet patrons, take down orders, and serve food and drinks while maintaining a continually upbeat and friendly demeanour. This includes answering inquiries regarding the menu.

Principal Responsibilities -2:

Ensure daily restaurant cleanliness by sweeping and mopping floors, clearing tables, returning trays to the kitchen, washing and sanitising cooking utensils, and maintaining bathrooms.





  • Check the functionality of the equipment on a regular basis and report any maintenance requirements.
  • To ensure the highest served quality and consistent product standards, check the temperature of freezers, refrigerators, or heating equipment on a regular basis to make sure it is within the standards.
  • Collaborate with the kitchen staff to create meals while adhering to hygienic standards, safety protocols, and culinary instructions.
  • Notifies the management on duty of any potential safety risks or employee accidents.
  • Handle any customer complaints, suggestions, special requests, and ideas professionally and report them to the manager who is on duty.

Primary Responsibilities – 3:

  • Extended Description
  • Competencies
  • Appearance
  • Attitude
  • Communication
  • Education
  • Experience


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